I also found some entries in the system log of my laptop about errors encountered with the Registry and that applications using the Registry (which seems to be just about everything) could experience errors.
I did find some references in other areas of the web about others who have had similar (although I'm not sure if it's the same) issue and that it was related to corruption of the Windows Registry.
Has anyone seen an issue like this or know what could be causing this situation (or how to resolve it)? But IE is still installed and is still reporting that the browser can't connect to the internet (even though the rest of the laptop seems to be able to connect without any issues).
I've uninstalled Mozilla (a new version of Mozilla was reported installed in the last few days, so I uninstalled it in case it was causing a problem). I've restarted the laptop several times (full shutdown and restart, not just going to sleep). I've verified that Parental Controls are not enabled. I've tried turning off Windows Firewall, Pop-up Blocker, Phishing controls. I've tried reseting Internet Explorer to default settings. I've tried installing all updates available via Windows Update. The same pages that are reported "down" can be reached by Ping and can be accessed by other systems. No matter what web page I try to access, the browser displays the page that reports a problem with internet connectivity (internet connection may be down, URL may be mistyped, site may be down). However, both Internet Explorer (version 7) and Mozilla act like the laptop isn't connected to the internet. I can ping web pages from a command window and applications/utilities that use the internet seem to work fine (Windows Update, Mozilla Thunderbird Email, online game updater, etc.). The laptop seems to have internet connectivity.
no software or changes have been made to the system by us, although the automatic updates have installed an update for Vista and an update for Windows Defender. Everything was working until a 2-3 days ago.
To solve this problem, go to, and manually download this patch and install it again.I have a new problem with web browser connectivity on a HP Pavillion laptop running Vista. Reinstall the Client Security Solution program.Uninstall the Client Security Solution program.Install this patch with the Client Security Solution program.The patch may not work normally after downloading and installing this patch from the ThinkVantage System Update program if you do the following: At the command line, execute the FirefoxFix.exe file with the following option: /sįor example: \FirefoxFix /s.Make sure not to select the checkbox next to Run FireFoxFix after Finish, and then click Finish to cancel the installation process.Double-click the executable and follow the instructions on the screen.Note: The unattended installation can only be performed by system administrators. Note: During the installation process, make sure to select the checkbox next to Run FireFoxFix after Finish, and then click Finish. Double-click the executable and follow the instructions on the screen to complete the installation.Locate the folder where the executable was extracted.
Only CSS 8.21 (Windows Vista (32-bit, 64-bit) and XP (32-bit) v and above can run the patch.